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Cookie Policy

Last Updated: 11 August 2026

Welcome to Clavcart marketplace. This Cookie Policy explains how our website, mobile applications, and related digital services use cookies and similar technologies to recognize users, remember preferences, operate essential marketplace functions, improve performance, understand how the platform is used, personalize the shopping experience, support advertising, and measure the effectiveness of marketing and affiliate activities.

This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions. By using our platform, you acknowledge that cookies and similar technologies may be used in accordance with this policy. Where applicable law requires your consent before certain cookies are placed on your device, we will request that consent through our cookie-management tools.

1. What Are Cookies?

Cookies are small text files or similar pieces of information that are stored on a computer, smartphone, tablet, or other device when a user visits a website. They allow a website to recognize a device and remember information about the user's activity, preferences, or previous interactions.

Cookies can help an e-commerce website remember items placed in a shopping cart, maintain a user's login session, remember language or location preferences, protect accounts, measure website traffic, personalize recommendations, and support advertising.

Cookies may be either first-party cookies, which are placed by our platform, or third-party cookies, which are placed by external service providers whose technology is integrated into our platform. Cookies can also be session cookies, which generally expire when a browsing session ends, or persistent cookies, which remain on a device for a defined period or until they are deleted.

2. Why We Use Cookies

Our marketplace uses cookies and similar technologies for several purposes. Some are essential for the platform to function correctly, while others help us improve the service, understand customer behavior, personalize experiences, support advertising, or measure marketing performance.

Cookies help us provide a smoother shopping experience by remembering products added to shopping carts, maintaining checkout sessions, keeping users logged into their accounts, remembering selected preferences, and supporting secure transactions.

Cookies may also help us understand how customers navigate the marketplace, which pages and product categories receive the most attention, how users interact with search and product listings, and where improvements can be made.

The information collected through cookies can also help us provide more relevant product recommendations, advertising, promotions, and content where permitted by applicable law and according to the user's preferences.

3. Types of Cookies We Use
Strictly Necessary Cookies

Strictly necessary cookies are essential for the operation and security of the marketplace. Without these cookies, important services requested by the user may not function properly.

These cookies may be used to maintain login sessions, keep shopping carts functioning, support checkout, maintain secure sessions, prevent unauthorized activity, remember security settings, balance website traffic across servers, and provide other essential marketplace functions.

For example, when a customer adds a product to their shopping cart and continues browsing before checking out, a necessary cookie may allow the platform to remember the contents of that cart.

Where applicable law provides an exemption for strictly necessary cookies, these cookies may be used without obtaining consent. Guidance from the ICO specifically identifies cookies necessary to remember items in an online shopping basket and certain essential security or authentication functions as examples of potentially exempt cookies.

Although consent may not always be legally required for strictly necessary cookies, we provide information about them so users can understand how cookies support the marketplace.

Preference and Functionality Cookies

Preference cookies allow the platform to remember choices made by users and provide a more personalized experience.

These may remember settings such as language, region, preferred currency, display preferences, recently selected options, or other choices made while using the marketplace.

For example, if a customer selects a particular language or currency, a preference cookie may allow the platform to remember that choice during future visits.

Analytics and Performance Cookies

Analytics cookies help us understand how users interact with the marketplace and how effectively different parts of the platform perform.

They may collect information such as pages visited, products viewed, searches performed, approximate visit duration, navigation patterns, traffic sources, device information, and interactions with marketplace features.

We use this information to identify popular products and categories, understand customer behavior, identify technical problems, improve website navigation, measure the effectiveness of features, and improve the overall shopping experience.

Analytics information may be aggregated or otherwise processed to reduce the extent to which individual users are identified.

Where applicable law requires consent for analytics cookies, these cookies will only be activated after the user provides the required consent. Analytics cookies are not automatically treated as strictly necessary simply because they help the business improve its website.

Personalization Cookies

Personalization cookies help the marketplace remember or understand a user's interactions so that relevant products, categories, offers, and recommendations can be displayed.

For example, if a customer frequently searches for electronics, the platform may use permitted information about their activity to improve the relevance of products displayed to them.

These cookies can help make product discovery faster and more convenient by allowing customers to see products and offers that may be relevant to their interests.

Advertising Cookies

Advertising cookies may be used to support advertisements displayed on the marketplace or on other digital platforms.

They can help us understand which advertisements users have viewed or interacted with, measure advertising performance, prevent excessive repetition of advertisements, and, where permitted, provide advertisements that are more relevant to users.

Advertising cookies may also allow advertisers to measure whether their campaigns resulted in product views, clicks, purchases, or other qualifying actions.

Advertising and tracking technologies are generally not considered strictly necessary merely because they generate revenue or support advertising. Where applicable law requires consent, we will obtain the user's consent before using such technologies.

Affiliate Marketing Cookies

Our marketplace operates an affiliate marketing program that allows approved affiliates to promote marketplace products using unique referral links or codes.

Affiliate cookies and similar tracking technologies may help identify when a customer arrives at the marketplace through an affiliate's promotional link.

If the customer subsequently completes a qualifying purchase, the system can use this information to attribute the referral to the appropriate affiliate and calculate any applicable commission.

Affiliate tracking may record information such as referral identifiers, timestamps, pages visited, clicks, qualifying purchases, and transaction-related attribution information.

Where affiliate tracking technologies require consent under applicable law, they will be managed through the platform's cookie-consent system.

Security and Fraud Prevention Cookies

Security cookies help protect accounts, transactions, and the marketplace against unauthorized activity.

They may be used to identify suspicious login attempts, detect unusual activity, maintain secure sessions, prevent automated abuse, protect checkout processes, and support fraud-prevention systems.

These technologies help protect buyers, sellers, delivery partners, affiliates, advertisers, and the marketplace itself.

4. First-Party Cookies

First-party cookies are placed directly by our marketplace.

They may support functions including account authentication, shopping carts, checkout, security, preferences, analytics, personalization, and other platform services.

The specific cookies used by the platform may change as our technology and services evolve.

5. Third-Party Cookies

Some services integrated into the marketplace may place third-party cookies or use similar technologies.

These third parties may include payment providers, analytics providers, advertising platforms, security providers, customer-support providers, social-media services, affiliate tracking providers, delivery and logistics systems, and other technology partners.

Third-party providers may process information according to their own privacy policies and terms.

We seek to work with service providers that provide appropriate privacy and security safeguards. However, third-party services may change their cookies, technologies, purposes, or practices independently, so users should review the relevant third party's privacy information where appropriate.

The European Commission similarly notes that third-party providers may set their own cookies and may change their terms and practices independently.

6. Cookies and Shopping Carts

Cookies play an important role in the shopping experience.

When a buyer adds products to their shopping cart, cookies or similar technologies may help the platform remember those products while the customer continues browsing.

They may also support checkout by maintaining the customer's shopping session and remembering relevant selections during the purchasing process.

Without certain necessary technologies, features such as shopping carts and checkout may not function correctly.

7. Cookies and User Accounts

When a user signs into a buyer, seller, delivery partner, affiliate, or other marketplace account, cookies may be used to maintain the user's authenticated session.

This allows users to move between pages without having to repeatedly enter their login credentials.

Security-related cookies may also help prevent unauthorized access and protect account sessions.

8. Cookies and Product Recommendations

The marketplace may use cookies and similar technologies to understand product interactions and improve product recommendations.

Information such as products viewed, searches performed, categories visited, and previous interactions may contribute to recommendations where permitted by applicable law and user preferences.

The purpose is to help customers discover products that may be relevant to their interests without having to search through the entire marketplace manually.

9. Cookies and Advertising

Cookies can help advertisers understand the performance of promotional campaigns.

For example, an advertising cookie may help determine whether a customer viewed an advertisement, clicked on it, visited a promoted product, or completed a qualifying purchase.

This allows sellers and brands advertising through the marketplace to measure the effectiveness of their campaigns.

Where applicable, users can control non-essential advertising cookies through the platform's cookie settings.

10. Cookies and Affiliate Marketing

Affiliate tracking technologies allow the marketplace to determine whether a customer arrived through an affiliate's promotional activity.

This helps the platform correctly attribute qualifying purchases and calculate affiliate commissions.

For example, if an affiliate publishes a product recommendation containing a unique marketplace referral link and a customer follows that link and subsequently makes an eligible purchase, the affiliate tracking system may record the referral so that the appropriate commission can be calculated.

11. Cookie Consent

Where applicable law requires consent, users will be presented with a cookie banner or consent-management interface when they first visit the marketplace.

Users may be given options such as:

Accept All Cookies
Reject Non-Essential Cookies
Manage Cookie Preferences

Users should be able to make an informed choice about non-essential cookies without being forced to accept them simply to browse the marketplace where applicable law requires an alternative.

Consent should be freely given, specific, informed, and based on a clear affirmative action where consent is legally required. Simply continuing to browse a website does not necessarily constitute valid consent under applicable cookie rules.

12. Managing Your Cookie Preferences

Users can manage their cookie preferences through the marketplace's cookie settings tool where available.

Users may be able to enable or disable categories such as analytics, personalization, advertising, and affiliate tracking.

Essential cookies may remain active because disabling them could prevent important marketplace functions from operating correctly.

Cookie preferences can also be managed through most modern web browsers. Browser settings may allow users to delete existing cookies, block cookies, block third-party cookies, or automatically delete cookies when the browser is closed. However, disabling certain cookies may affect the functionality of the marketplace.

13. Changing or Withdrawing Consent

Where consent is required, users can change or withdraw their cookie preferences through the marketplace's cookie settings mechanism.

Changing preferences will affect future cookie activity but may not automatically delete cookies that were already stored on the user's device. Users can also clear existing cookies through their browser settings.

Where legally required, we will respect a user's withdrawal of consent for non-essential cookies.

14. How Long Cookies Remain on Your Device

Cookies may remain on a user's device for different periods depending on their purpose.

Session cookies generally expire when the browsing session ends, while persistent cookies may remain for a specified period.

The duration of each cookie depends on its purpose and the service responsible for setting it.

We seek to ensure that cookie durations are appropriate for their intended purposes and are reviewed when our cookie practices change.

15. Cookie Information and Transparency

Where appropriate, our cookie-management tools may provide information about the cookies currently used by the marketplace, including their names, purposes, providers, types, and durations.

Because our platform may integrate new technologies and third-party services over time, the list of cookies may change.

We may update this Cookie Policy and our cookie inventory when new technologies are introduced, existing technologies are removed, or the purposes of cookies change.

16. Mobile Applications and Similar Technologies

Our mobile applications and other digital services may use technologies that perform functions similar to cookies.

These may include device identifiers, local storage, software development kits, pixels, tags, application storage, and other technologies used to remember preferences, maintain sessions, analyze usage, support advertising, prevent fraud, or improve functionality.

Where applicable, these technologies will be managed according to relevant privacy and consent requirements.

17. Privacy and Personal Information

Some cookie information may be capable of being associated with personal information.

Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable data-protection laws.

Our Privacy Policy explains more broadly how we collect, use, store, protect, and share personal information.

18. Data Security

We use appropriate technical and organizational measures to protect information associated with cookies and similar technologies against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online system can guarantee absolute security.

Users should also take reasonable steps to protect their devices and accounts, including using strong passwords, keeping software updated, and avoiding suspicious links or websites.

19. International Users

Our marketplace may be accessed by users in different countries and may use service providers located in different jurisdictions.

Cookie and tracking requirements can differ depending on where a user is located.

We seek to apply appropriate consent and privacy controls based on applicable legal requirements.

Users in jurisdictions that provide specific rights regarding cookies, tracking technologies, personal information, or electronic communications may exercise those rights in accordance with applicable law.

20. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, marketplace features, advertising systems, affiliate program, analytics services, legal requirements, or business practices.

When significant changes are made, we may provide appropriate notice through the marketplace.

The "Last Updated" date at the beginning of this policy indicates when it was most recently revised.

21. Contact Us

If you have questions about our use of cookies, wish to change your cookie preferences, or have concerns about our use of tracking technologies, you may contact us using the details below.

Platform Name: Clavcart

Company/Legal Entity: Clavcart LLC

Privacy Email: privacy@clavcart.co.zw

Customer Support: support@clavcart.co.zw

22. Our Approach to Cookies

Cookies are an important part of the technology that allows our marketplace to function as a modern digital shopping environment. They help customers maintain shopping carts, securely access accounts, complete purchases, discover relevant products, receive a more personalized experience, and track orders and interactions. They also help sellers understand product performance, advertisers measure campaigns, affiliates receive accurate referral attribution, and the marketplace improve its services.

At the same time, we recognize that users should have transparency and appropriate control over non-essential tracking technologies. Our goal is therefore to use cookies responsibly, explain their purposes clearly, protect information associated with them, and provide appropriate choices where required by applicable law.